Manage your finances where and when you want to with BFSFCU's Online Banking.
With state-of-the-art electronic security and advanced functionality, Online Banking is safe and easy to use.
To enroll in Online Banking, you will need your member number, your date of birth, and a temporary password. To obtain your temporary password, please send a signed, written request with a copy of a current picture ID to firstname.lastname@example.org. For additional assistance, please call (202) 212-6400.
When you first select your account, you can view the most recent 30 days of activity. To view transactions older than 30 days, click on the “Change View” link next your account number at the top of the screen. Here you can enter in the previous 90-day period in the “From” and To” date fields. You can view up to two years of history by selecting each 90-day period in sequential order. You may also view your statements for transactions older than 90 days up to three years.
This information will be used to verify your identity when using these services going forward. A U.S.-based phone number is required so that we may contact you to verify your transaction as needed. If you have supplied the Credit Union with this information to update your record, you will be able to use these services. If you do not have an SSN (or ITIN) and a U.S.-based phone number, our BillPayer and/or eWires services are available to use to transfer funds.
There are two ways you can correspond with us securely from within Online Banking. You may either click on the Messages link the top of the screen or select the message center in Self Service (also located at the top of the screen). Once inside the Message Center, you will see the link “Send us a message” in blue text just above your Message Inbox. Select that link to send your message and we will respond to you through the message center.
All of our transfer methods are available under the “Transfers” tab in the “Transfer Center”.
Select the Alerts tab and then “Schedule Alerts” to set up transaction, balance, and budget alerts as well as an alert when you receive a secure message from us. Select “Manage Your Contact Points” to add or edit your email addresses for notification. To edit or delete an existing alert, select “Manage Alerts”.
Select Self Service on the top right of your screen and update your personal information, such as:
In Self Service, you can report your travel plans, request check or statement copies, open additional accounts, order checks, request a stop payment, enroll in eStatements, and enroll in SafetyLink – just to name a few.
You will only need to register your credit card the first time you log in to Online Banking. You will simply enter in the information from your card in the fields when prompted. You will need to accept the terms and conditions and will be authenticated using the last 4 digits of your SSN and the zip code for the primary cardholder. If you don’t have a SSN on file, simply enter four 9s. For non-U.S. addresses, enter all zeros for the zip code when prompted.
If you have more than one credit card account, you will be prompted to add the secondary card when you first select it. Simply enter in the requested information and select “Submit”. This card will now be viewable along with your primary credit card.
There are several options for making credit card payments in Online Banking. For a one-time payment, you can continue to use the transfer functionality available from the top menu and simply make an internal transfer from your chosen account to your credit card. If you wish to set up a recurring payment or make changes to an existing auto payment, click on your credit card to be taken to the credit card portal and choose Payments from the top menu. Click on Make a Payment to then set up a new recurring payment or alter an existing auto payment. Please note that if you wish to change the account that the payment is coming from, you will need to cancel the existing auto payment and establish a new one.
Payments initiated before 6:00 PM EST will be applied to your credit card account the same business day. Payments initiated after 6:00 PM EST will be applied to your card the following business day. If you initiate a payment to be made over a weekend or on a financial institution holiday, the payment will be applied to your credit card account on the second business day following your payment request. Please note that it may up to two business days for your payment to be reflected in your account balances.
Only one payment can be applied to your account within a 24 hour period. Although multiple payments can be scheduled, the last payment made will override all other payments made during a 24 hour period.
Payments must be received no later than 6:00 PM EST on the due date.
Once you select your card account and are directed to the new window, select the “Statements & Activity” tab and then select “Go Paperless”. Select your card account, accept the terms and conditions and select “Submit”. Your email address should appear in the confirmation window. Select the “Edit” link if it is not appearing or if it is incorrect and select “Update Email”. Select “Confirm” to complete enrollment. If at any time you wish to unenroll in eStatements for your credit card, you may do so through the same portal.
If, in the last 60 days, we have received an address update from you or issued you a new card or PIN, you will be unable to complete these updates online and will need to contact us by secure message in Online Banking or by phone at 202-212-6400.